Customer Care
By accessing materials or services provided by Enlightened-soul.co.uk, you are stating that you agree with these Terms and Conditions. Enlightened-soul.co.uk includes, without limitation, all content, information, text, questions, comments, ideas, graphics, images, tools, and software programs contained in the web site and related materials. Enlightened Soul reserves the right, at its sole discretion, to change these Terms and Conditions from time to time, and your access to the Web Site will be deemed to be your acceptance of, and agreement, to any such changed terms and conditions.
General Disclaimer
All services offered by Enlightened-soul.co.uk are solely for entertainment purposes. We cannot guarantee 100% accuracy during our readings or any other service provided by us. You must be over 18 years of age to partake in our services, and must either be the bill payer, or have the bill payer’s permission to use our premium rate services.
All calls made to our site are recorded and monitored by our service provider for security purposes.
Whilst our readers at Enlightened Soul are hand selected and must go through test readings to ensure their validity, Enlightened Soul is not responsible, nor has any control over the readings which take place via our website; and therefore Enlightened Soul cannot accept any responsibility in regards to accuracy of content - either given, expressed, or implied – throughout the duration of the reading. As such, Enlightened Soul will not be liable, or accept liability for any loss, damage, or distress caused in whatever nature which may ensue as a result from content given in any reading or information provided by Enlightened Soul and our readers.
Advice Disclaimer
Please note that any and all readers who are a part of Enlightened Soul team are NOT professionally trained medical, legal, bereavement, financial, emotional, or guidance counsellors or advisors. Any decision made in which you, the patron, choose to accept what is said in a reading in lieu of professional advice or guidance, is solely at the responsibility of the patron. Enlightened Soul is not liable, nor will accept liability for any consequences which may occur as a result of neglecting professional advice in favour of readings provided by the Enlightened Soul website, or its team of readers. Readings provided by Enlightened Soul are not intended to be a substitute for any professional advice, including but not limited to the aforementioned sectors. Never disregard or delay seeking professional advice because of something you have read on the web site or information received through Enlightened Soul services. Your actions based on the information provided by Enlightened Soul, by a Enlightened Soul employee or contractor, by a third party moderator, by sponsors of Enlightened Soul, or by other users of the Enlightened Soul web site or services is solely at your own discretion.
Advice Disclaimer
Please note that any and all readers who are a part of Enlightened Soul team are NOT professionally trained medical, legal, bereavement, financial, emotional, or guidance counsellors or advisors. Any decision made in which you, the patron, choose to accept what is said in a reading in lieu of professional advice or guidance, is solely at the responsibility of the patron. Enlightened Soul is not liable, nor will accept liability for any consequences which may occur as a result of neglecting professional advice in favour of readings provided by the Enlightened Soul website, or its team of readers. Readings provided by Enlightened Soul are not intended to be a substitute for any professional advice, including but not limited to the aforementioned sectors. Never disregard or delay seeking professional advice because of something you have read on the web site or information received through Enlightened Soul services. Your actions based on the information provided by Enlightened Soul, by a Enlightened Soul employee or contractor, by a third party moderator, by sponsors of Enlightened Soul, or by other users of the Enlightened Soul web site or services is solely at your own discretion.
Usage Disclaimer
The information provided on, from or through Enlightened Soul, its services and the web site is provided ‘as-is’ and ‘as available,’ and all warranties, express or implied, are disclaimed (including but not limited to the disclaimer of any implied warranties of merchantability, fitness for a particular purpose, title and non-infringement). The web site and related information and services may contain bugs, errors, problems or other limitations. Enlightened Soul and our affiliated parties have no liability whatsoever for your use of the web site and services and any such information or service. In particular, and without limitation, Enlightened Soul and our affiliated parties are not liable for any indirect, special, incidental or consequential damages (including damages for loss of business, loss of profits, litigation, or the like), whether based on breach of contract, breach of warranty, tort (including negligence), product liability or otherwise, even if advised of the possibility of such damages. The disclaimer of damages set forth above is a fundamental element of the basis of the bargain between Enlightened Soul and you. The web site and the information and services provided therein would not be provided without such limitations. No advice or information, whether oral or written, obtained by you from Enlightened Soul through the web site or services shall create any warranty, representation or guarantee not expressly stated in these Terms and Conditions. Enlightened Soul makes no warranty or representation that availability or use of the web site or services will be uninterrupted or error-free. Neither InverOak inc., nor any of its affiliates has any responsibility or obligation to notify you of your accumulated charges or other expenses with us. The amount of time you spend with the readers will be reflected in your charges and is solely at your own election or choice. InverOak does not monitor usage patterns and is under no obligation to any customer to take any action or to refrain from taking any action with respect to usage of the web site or services.
User Compliance
Your right to use Enlightened-soul.co.uk and our services is personal to you. You are solely responsible for the contents of your transmissions through Enligthened-soul.co.uk and your use of our services is subject to all applicable local, state, national and international laws and regulations. By using Enlightened-soul.co.uk, you agree:
-
Not to use Enlightened-soul.co.uk or our readings for illegal purposes;
-
Not to interfere with or disrupt networks connected to Enlightened-soul.co.uk;
-
To comply with all applicable regulations, laws, statutes, etc., regarding your use of our services, including, but not limited to, laws and regulations relating to the use of Enlightened-soul.co.uk or our readings to send electronic mail;
-
Not to Enlightened-soul.co.uk or our services to send chain mail, junk mail, spamming or any use of distribution lists to any person who has not given specific permission for such use;
-
Not to use the Web Site or the Services for the transmission of any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, or obscene material or communication of any kind or any nature;
-
Not to interfere with any other user’s access to or use of Enlightened-soul.co.uk or our services.
-
Not to record or use any audio recording or retention devices/technology without the express written consent of Enlightened-soul.co.uk
-
Not to speak or act in a manner that is deemed by a psychic reader(s) to be inappropriate, abusive, or threatening.
Enlightened Soul reserves the right, in its sole discretion, to immediately terminate your access to and use of Enlightened-soul.co.uk or our services without right to refund, for any violation of these Terms and Conditions.
Text Services (UK)
Our text services for mobile/cellular phones are charged on a reverse billed SMS basis. The client pays their operators normal text charge to send a text to us and is charged at a Premium Rate to receive the return message. If a UK phone is being used outside the UK on a ‘roaming’ basis addition costs to the operators’ standard text charge and the premium rate charges show below may apply.
These services are only available from phones operating on the following UK networks: Orange, Vodafone, T Mobile, 3, and O2. Orange users are limited to a maximum £30 spend on text messages per shortcode per calendar day.
The charge for our Live Readings is £1.50, Up to 2 texts per reply. 18+ Entertainment only.
Barring Of Users
Enlightened Soul may at its discretion temporarily or permanently bar a user’s access to any or all of our services in any of the following circumstances: User has misused our services in anyway, is abusive to company employees or readers, has committed an act of fraud against Enlightened Soul Ltd or any of its associated companies.
Legal Jurisdiction
These conditions shall be construed in accordance with UK law and any legal action against the company must take place in English Court.
These Terms and Conditions were last updated on 31/01/2021
ENLIGHTENED
SOUL
© 2023 by Enlightened Soul Ltd
Free Shipping on orders over £200
_edited.jpg)
Account
Wholesale
Shipping & Returns
Contact